(Last updated: 24/May/2021)

Thank you for visiting, ingcotoolsslu.com Terms of Services page. Our website address is https://ingcotoolsslu.com/.

ingcotoolsslu.com is a shopping website that is run and managed for the physical store of INGCO Tools St Lucia by SGD Engineering Inc.

Welcome to our website Terms of Services.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms of service, which together with our privacy policy govern INGCO Tools St Lucia relationship with you in relation to this website. If you disagree with any part of these terms and conditions, Close your account and do not use the website.

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using our website, ingcotoolsslu.com (the “Site”). These Terms govern your use of the Site and are a legally enforceable contract between INGCO Tools St Lucia (“ingcotoolsslu.com” or “INGCO Tools St Lucia’’ “SGD Engineering Inc” “we”, “us”, “our”,) and you.
By “accessing”, “Shopping from”, “Using” or “visiting” the website ingcotoolsslu.com you agree to be bound by our Terms.
We may make changes to these Terms at any time by posting them to the Site. Any changes will take effect at the time of posting.

Location & Contact

LOCATION: INGCO Tools St. Lucia. is Located in Rodney Heights Gros Islet, St. Lucia.

Inside: Evergreen Plaza

Contact: 1-758-452-5185

Email: [email protected]

Opening Hours:
Monday through Friday – 8:30 AM to 4:30 PM AST
Saturday – 8:30 AM to 12 PM AST
Sunday & Holidays – Closed

In-Store Pickup, Delivery & Shipping

When you order from ingcotoolsslu.com, you can choose to pick up your orders in-store free or have your orders shipped to you at a fee.

Return & Refund Policy

Log into your ingcotoolsslu.com account click orders, then fill the return form on the purchase item/items you would like to Return.

There is a 20% restocking fee off the price or all items return in the same condition it was purchase in.

Important! Please Note: There is no refund on items that were damaged when it was return or items return after the (7) seven-days return refund period.

In-Store Pickup Order: To get a refund on your purchase items that you pick up in-store, return your purchase to the INGCO Tools St. Lucia Store where it was picked up with a valid purchase receipt.

Shipped Order: To get a refund on your purchase items that were shipped to you, fill the return form then mail the item using the same shipping method. Note: refunds are processed 72 hours after we have received your return item/items.


Most of our services do not require you to sign up, you can simply open up a web page and view our Site. However, in order to get access to some of our services, you will need to sign up with ingcotoolsslu.com. It is your responsibility to provide us with factual information. When shopping on ingcotoolsslu.com.

Notification of Infringement

ingcotoolsslu.com is committed to respecting and upholding intellectual property rights. If you believe ingcotoolsslu.com is allegedly infringing intellectual property, send us a written notification by mail or email.

This notification should include:
Identification and description of the copyrighted work you allege is being infringed
An identification of where the alleged infringed work is on the Site
Your contact information, including telephone number, address, email address
A statement that the information submitted in your notification is accurate and you have the legal authority to submit this notification

Submit this information to:
Name: SGD Engineering Inc
Address: Rodney Heights Gros Islet, St. Lucia
Tel: +1 758-452-5185
Email: [email protected]

Our Content and Proprietary Rights

You may not copy, repurpose or distribute content such as images an text on the Site for any purpose, without express written permission. The use of our content for commercial purposes is strictly forbidden unless you have our written permission.

User Obligations

You must comply to the following obligations:
1. You must be 13 years and older in order to access the Site. Under no circumstances are you allowed to access ingcotoolsslu.com if you are below the age of 13. Children under 18 are not allowed to submit information to ingcotoolsslu.com without the permission of a parent or guardian. We do not monitor the age of our users.

2. You must abide by all policies set forth on this Site.

Suspension and Termination

We reserve the right to terminate or suspend your account for any reason. Some possible reasons include by are not limited to, violating the right of other users, not adhering to out Terms, Privacy Policy and other policies set forth on the Site.

Communication and Marketing

We may contact you with via information you have provided us such as email, telephone or your mailing address, about your use of the Site, deals and promotions or other marketing efforts. If you wish to opt out of marketing emails, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email sent to you.